Privacy Policy

We collect information from you when you register for our service, use our platform, or interact with our support team. This includes:

We use the information we collect to:

• Provide, maintain, and improve our WhatsApp automation services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve our services and marketing efforts
• Comply with legal obligations and protect our rights

We may share your information in the following circumstances:

• Service Providers: We share data with third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Business Partners: With partners who help us provide our services (Meta/WhatsApp, Busy ERP)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you authorize us to share your information

We do not sell your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data storage with industry-leading cloud providers
• Regular backups and disaster recovery procedures
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

You have the following rights regarding your personal information:

To exercise any of these rights, please contact us at privacy@aiautosoft.com

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides you with certain rights:

• We process your data based on contractual necessity, legitimate interests, or your consent
• You have the right to lodge a complaint with a supervisory authority
• We will not transfer your data outside the EEA without appropriate safeguards
• We have appointed a Data Protection Officer who can be contacted at dpo@aiautosoft.com

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information is collected, used, and shared
• Delete their personal information (subject to certain exceptions)
• Opt-out of the sale of their personal information
• Non-discrimination for exercising their CCPA rights

We do not sell personal information as defined under the CCPA. To submit a CCPA request, please contact us at privacy@aiautosoft.com

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites for advertising purposes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.